常見問題

How can I contact site support

You can contact the site administration via:
1- The instant chat button on the right of the site at the bottom.
2 - By clicking on Technical Support, you will find this part on the main page at the bottom of the site.
3 - You can send a message via the following e-mail ( support@kingstr.org ) . 4- You can send a message via the following Whatsapp Number +905524895159 .



Can I insert pictures in my FAQ?

Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library



Can I insert a video in my FAQ?

Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box



How do I edit or remove the "FAQ title"?

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.